MINUTEZ LTD
MOBILE APP PRIVACY POLICY
Introduction
This Privacy Policy together with our App Terms of Use applies to your use of Minutez
mobile application software (App), once you have downloaded or streamed a copy of the
App onto your mobile phone or handheld device (Device).
1. Important information and who we are
Through our services, we aim to create a sports-focused community by providing you (i.e.
children and young adults aged 5-24 years) with a platform to upload video material
showcasing your football skills (Videos) to share with your family and friends and the public
which may include football scouts. You will be able to upload Videos and they will then be
visible to all other App users.
If you are aged under 16 years old, your parent or guardian must supervise and be
responsible for registering you as a user and monitoring / approving your use of our
App, all in accordance with our App Terms.
This Privacy Policy (Policy) sets out the details on which any personal information we collect
from you, or that you provide to us, will be used and stored (processed) by us. Please read the
following carefully to understand our practices regarding your personal information and how
we will treat it.
We are Minutez Ltd, a company registered in England and Wales under company number
14771952. We have our registered office at 20-22 Wenlock Road, London, England, N1 7GU.
We act as a data controller meaning that we are responsible for processing your personal
information.
If you have any questions relating to this Policy, you can contact us using our ‘Contact’
details below.
2. The information we collect about you and our reasons for doing so
We may collect and process the following types of personal information from you when you
use our App and services:
information that you provide to register for our App and services either directly or
using your social media account, including full name, email address, and phone
number. We need this information to set up your account and the reason we do so is so
that we can perform our contract with you i.e. provide our services.
if you are a football scout, we will require you to submit your scouting ID card,
details of the club you represent, and we may also request additional details from you.
We need this information to set up your account and the reason we do so is so that we
can perform our contract with you i.e. provide our services.
personal details for parents or guardians or agents such as full name, email address
and contact details. We need this information where the user of the App is a child
under the age of 16 years. The reason for collecting this information is that we are
required by law to have additional measures to protect children.
if you are a player or running an account on behalf of a player below the age of 16
years, you will also need to provide us with your or the child’s date of birth, height,
weight, country, county and city of residence, and other profile information (such as
on field position, leading leg etc.). The reason for collecting this information is our
legitimate interests, namely, to properly run our business. If you do not want to /
cannot provide certain information set out here, you may contact us (details below)
for us to consider your request although we cannot promise to permit it.
information you provide on your bio / profile. We collect this information with your
permission (consent) when you upload it. You may delete or change any details
shared in your bio at any time.
information you input into our App when you use the comment function, direct
messaging or other social features. We store this information on our App and the
reason for this is our legitimate interests, namely, to properly run our business.
However, we do not access information shared between you and other users when you
use the direct messaging feature unless we are required to do so by law.
information you provide when you report a problem with the App or our services. We
need this information to resolve your issues which is in our legitimate interests,
namely, to be able to properly run and improve our business.
if you contact us to either make a complaint about any Video(s) and content you have
seen on our App or where you wish to appeal our decision to block or remove a Video
or content you have uploaded, we will keep a record of that correspondence. We need
to keep these records to ensure we properly perform our services to you and to
properly run our business.
we may also ask you or your parent or guardian (if you are under 16 years) using the
email address you have provided to complete surveys that we use for research
purposes, although you do not have to respond to them. We collect such information
for our legitimate interests, namely, to improve and grow our business.
each time you visit our App, we will collect personal information including Device
and usage data. If you do not wish for this information to be collected, you can change
your preferences within the App settings.
We may incidentally collect special categories of personal information (such as details
about your race or ethnicity, sexual orientation or information about your health) when
you post Video(s) or content on our App or when you use our social features. You
acknowledge that such information will be visible to other users of the App. Please do
not use our App if you do not wish for such information to be shared or viewed. You will
also be able to delete any Video(s) or content you upload at any time if you change your
mind.
We do not collect any information about criminal convictions and offences.
3. Change of purpose
We will only use your personal information for the reasons for which we collected it, unless
we reasonably think that we need to use it for another reason and that reason is very similar to
the original reason. If you wish to get an explanation as to how using the personal
information for the new reason is closely related with the original reason, please contact us. If
we need to use your personal information for an unrelated reason, we will tell you and we
will explain the reason which allows us to do so.
Please note that we may use your personal information without your knowledge or consent,
where we are required to or permitted to do so by law.
4. Marketing
We will only send you direct marketing communications by email or text if we have your
consent (i.e. where you have given your express agreement to use of your personal
information for a specific reason). You have the right to withdraw that consent and
unsubscribe from marketing communications at any time by following the steps in the
relevant communication or by contacting us.
5. Sharing your personal information
We may share your personal information with third parties (i.e. other businesses or people):
if we sell or buy any business or assets, in which case we may share your personal
information to the prospective seller or buyer of such business or assets; or
if we or substantially all of our assets are purchased by a third party, in which case
personal information held by us about our customers will be one of the transferred
assets; or
if we are under a duty to share your personal information to comply with any legal
obligation, or to enforce or apply our App Terms of Use; or
to protect our rights, property, or safety or that of our affiliated entities and our users
and any third party we interact with the to provide the App.
We may share an adult user of the App’s contact details, or for under 16s their parent or
guardian’s contact details, in relation to selected third parties only, only where the parent or
guardian has consented to such selected third parties informing you/them about certain
services, which may be of interest to you/them.
Except as explained and if necessary, in order for us to carry out our obligations arising from
any contracts entered into between you and us, we will not share your information with third
parties unless we have asked you and you have given your express agreement to do so.
Videos uploaded by you on our App (which may contain your personal information) can
be downloaded and shared (including on other social media channels) by us and other
users of our App. Please do not use our App if you do not want your Videos to be shared
or downloaded.
6. Security of your personal information
All payment transactions will be carried out as in-App purchases through Google or Apple’s
Appstore and the information you provide will be processed in accordance with their privacy
policies that they will make available to you.
Where we have given you (or where you have chosen) a password that enables you to access
our App, you are responsible for keeping this password confidential. You may not share a
password with anyone.
Once we have received your information, we will use appropriate procedures and security
features to try to prevent your personal data from being accidentally lost, used or accessed in
an unauthorised way.
Certain features on our App include social networking, chat room or forum features. When
using these features, you should make sure that you do not share any personal information
that you do not want to be seen, collected or used by other users.
Unfortunately, the transmission of information via the internet is not completely secure or
safe. Although we will do our best to protect your personal information, we cannot promise
the security of your information shared via the App; any personal information you give us is
at your own risk. Once we have received your information, we will use strict procedures and
security features to try to keep the data safe.
We have put in place procedures to deal with any suspected personal data breach and will
notify you and any applicable regulator when we are required to do so by law.
7. Where your information is kept
Your personal information which we collect is sent to and stored on secure servers which are
based in the United Kingdom (UK), which is where your personal data will be located. Such
storage is necessary in order to process the information. If any personal information is
submitted by us to countries outside the UK or the European Economic Area (EEA) and may
be processed outside the UK or the EEA. Countries outside the UK or the EEA may not have
laws which provide the same level of protection to your personal data as laws within the UK
or the EEA.
Where personal data is transferred in relation to providing our services we will take all steps
reasonably necessary to ensure that your data is treated securely and in accordance with
applicable data protection laws and is subject to appropriate safeguards, such as relying on a
recognised legal adequacy mechanism which may include entering into standard contractual
clauses relevant to transfers of personal information, approved by the European Commission
and the UK’s Information Commissioner.
8. How long we hold your personal information
We will only retain your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, accounting, or reporting
requirements.
We will hold names, email addresses, contact details and any other registration information
for as long as you are subscribed as a user of our App, and for the additional period we are
required to retain this information by applicable UK law.
If you make a complaint about our services or any Video(s) or content on our App or make an
appeal about a Video or content that we have deleted or blocked, we will keep a record of this
communication for 3 months after we have resolved the issue or longer if we need to do so
for legal reasons.
In the event that you do not use the App for a period of six months or if you ask us to
deactivate your account then we will treat the account as expired and your personal
information may be deleted.
9. Your legal rights
Under certain circumstances you have the following rights under data protection laws in
relation to your personal information:
request access to your personal information: (commonly known as a “data subject
access request”). This enables you to receive a copy of the personal information we
hold about you and to check that we are lawfully using (processing) it.
request correction of your personal information: this enables you to have any
incomplete or inaccurate information we hold about you corrected, though we may
need to verify the accuracy of the new information you provide to us.
request erasure of your personal information: this enables you to ask us to delete
or remove personal information where there is no good reason for us continuing to
process it. You also have the right to ask us to delete or remove your personal
information where you have successfully exercised your right to object to processing
(see below), where we may have processed your information unlawfully or where we
are required to erase your personal information to comply with local law. Note,
however, that we may not always be able to comply with your request of erasure for
specific legal reasons which we will inform you about, if applicable, at the time of
your request.
object to processing of your personal information: where we are relying on a
legitimate interest (or those of a third party) and there is something about your
particular situation which makes you want to object to processing on this ground as
you feel it impacts on your fundamental rights and freedoms. You also have the right
to object where we are processing your personal information for direct marketing
purposes. In some cases, we may demonstrate that we have compelling legitimate
grounds to process your information which override your rights and freedoms.
request restriction of processing your personal information: this enables you to
ask us to suspend the processing of your personal information in the following
scenarios: (a) if you want us to establish the information’s accuracy; (b) where our use
of the information is unlawful but you do not want us to erase it; (c) where you need
us to hold the information even if we no longer require it as you need it to establish,
exercise or defend legal claims; or (d) you have objected to our use of your
information but we need to verify whether we have overriding legitimate grounds to
use it.
request transfer or your personal information: to you or to a third party. We will
provide to you, or a third party you have chosen, your personal information in a
structured, commonly used, machine-readable format. Note that this right only applies
to automated information which you initially provided consent for us to use or where
we used the information to perform a contract with you.
right to withdraw your consent: where we are relying on consent to process your
personal information. However, this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you withdraw your consent, we may
not be able to provide certain products or services to you. We will advise you if this is
the case at the time you withdraw your consent.
You can find more information about your rights here: Guidance from the UK Information
Commissioner’s Office (ICO) on individuals rights under the General Data Protection
Regulation.
You can exercise any of these rights at any time by contacting us at contact@minutez.co.uk.
We may require you to provide certain information, for example proof of your identity, and
relevant details regarding your request.
You will not have to pay a fee to access your personal information (or to exercise any of the
other rights). However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we could refuse to comply with your request in these
circumstances.
10. Third party links
Our App may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. Please note that these websites and any services that may
be accessible through them have their own privacy policies and that we do not accept any
responsibility or liability for these policies or for any personal information that may be
collected through these websites or services. Please check these policies before you submit
any personal information to these websites or use these services.
11. Updating your personal information
It is important that the personal information we hold about you is accurate and current. If any
personal information about you changes, you can update this yourself within the App or you
can contact us using the details below and we will update your personal information within 7
days of you providing us with the new details.
12. Changes to this Policy
We keep this Policy under regular review.
It may change and if it does, these changes will be notified to you when you next start the
App or by email, if appropriate. You may be required to read and accept the changes via our
App to continue your use of the App or the Services.
13. Our contact details and how to complain
You can contact us by post or email using the details below:
email address: contact@minutez.co.uk
postal address: 20-22 Wenlock road, London, England, N1 7GU
We hope that we can resolve any query or concern you raise about our use of your
information. However, if you are not satisfied, you have the right to make a complaint at any
time to the Information Commissioner’s Office (ICO), the UK regulator for data protection,
who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
This Privacy Policy was last updated on 26 th June 2024.